Clinics, practices and professional offices

Your clinic's website takes requests while you see patients

Novantrek designs it with appointment requests as standard: the patient picks a day and time slot from their phone and you confirm. From €490 + VAT.

Calendar and reminders, built to fit your clinic.

Tonight's requests

Made-up example
  • Carmen V. · first visitAsks for Thursday morningNew
  • Antonio L. · check-upAsks for Friday afternoonNew
  • Lucía F. · follow-upAsks for Monday, 9 to 11New
  • Javier C. · cleaningAsks for Tuesday, first thingConfirmed

Each request reaches your inbox with the day and time slot the patient prefers, and you confirm the time. Made-up example: none of the names or details belong to any clinic.

Your reception desk, open out of hours too

While the practice is closed requests keep coming in

At night, at weekends or on bank holidays, the patient leaves their request and in the morning it is in your inbox.

In writing with service, day and time slot

Check-ups and follow-up sessions arrive with everything you need to give them a time, without interrupting your appointments.

With a reminder before every appointment

Novantrek builds the reminder to measure: the patient lets you know in time if they cannot come, and the slot is free again.

What people ask you on the phone today, answered on the website

Who treats patients

Each practitioner with their training and professional registration number: new patients know who they are going to see.

What it costs

Prices on show for routine treatments and, for long treatments, an instalment calculator if you need one.

When you are open

Each practitioner's hours, bank holidays and closures, visible before anyone calls.

How to get there

Address and a map link, with copy prepared for local searches. If you like, Novantrek keeps your Google Business Profile up to date every month.

What other patients think

QR code cards to ask for genuine reviews at the practice, and a link to your Google profile. Any you show on the website, with the author's permission and in line with your professional body's rules.

What happens to their data

Separate consent and forms that ask only for what is needed. We explain it further down.

Every specialty books appointments its own way

Novantrek adapts the website to your services, to how long each appointment lasts and to whether you see patients at the practice, at home or online.

Dental clinicsOrthodontics, implants, cosmetic
PhysiotherapyOsteopathy and rehabilitation
PsychologyIn person and online
Aesthetic medicineAnd dermatology
NutritionAnd endocrinology
Speech therapyChildren and adults
PodiatryAnd optometry
Hair and beautyBy appointment, with a team
Lawyers and advisersFirst consultation by appointment
VetsWith emergencies clearly marked
Another specialty?We adapt to your case

Data protection

Health data: separate consent and only what is needed

The reason for a visit is health data, a special category under the GDPR. Novantrek designs the form with that in mind and documents for you what is stored and where.

  • Explicit, separate consent for health data, with its own unticked box.
  • Forms that ask only for what is needed to give an appointment.
  • Base legal texts (legal notice, privacy and cookie policies) adapted to your practice.
  • A draft record of processing activities, so your clinic can keep it up to date.

Novantrek builds the technical side and the base legal texts. If your clinic handles full medical records, the final text is reviewed by a data protection specialist.

Your clinic's website, from €490 + VAT

A fixed price in writing before we start. The calendar and maintenance can be added whenever you want them.

Online appointment booking

from €290 set-up + €15/month + VAT

Set up and adapted to your clinic, inside your website. See online appointment booking

  • Real availability by practitioner and service
  • A notice of every new appointment, without the reason for the visit
  • Reason for the visit encrypted, with its own consent
  • Reminders set up at launch, if you want them
Tell us how you work

Web Cuidada

€9/month + VAT

Or €25/month + VAT with up to one hour of changes a month.

  • Monitoring that the website is up
  • A reminder before the domain and certificate expire
  • Backups
  • A monthly visitor report, without cookies
See Web Cuidada
Systems, apps and local AI for your clinicCustom software from €1,490 + VAT, and AI that runs on a computer at your clinic, with the data kept inside, from €50 + VAT. If you like, we take care of buying and installing the equipment, quoted separately. Núcleo for clinicsNúcleo transcribes and summarises consultations for the clinician to review, answers from your protocols and keeps health data inside the clinic. From €50 + VAT.

Questions about your clinic's website

I already use practice management software. Can it be connected?
As standard, the request reaches you by email and you add it to your calendar. For the appointment to go in on its own, Novantrek builds the connection to measure: through your software's API, by exporting the data or by automating what surrounds it. It is an automation quoted separately; tell us which software you use and we will propose how to connect it.
Isn't it better if they call? That way I can screen them.
Both routes work side by side. Simple appointments (check-ups, cleanings, follow-up sessions) come in through the website, and because you confirm every request, you still decide who gets each slot. Sensitive consultations still come in by phone, with fewer calls around them.
I am worried my calendar will fill up with people who do not turn up.
You confirm every request, so you decide which appointments go in. And if you need it, Novantrek adds, to measure, a reminder before the appointment, a deposit for the first visit and a clear notice of the cancellation policy.
Can I show prices?
Yes. The usual approach is to price the standard services (check-up, cleaning, session) and put “quote after assessment” on long treatments. Patients arrive knowing what it costs, and you take fewer calls just asking about prices.
We are a clinic with several practitioners and different hours.
The website presents each practitioner with their services and hours, and the patient chooses who to request the appointment with. If you want each one to have their own calendar with real availability, Novantrek builds it to measure for your clinic.
What if I want to change my opening hours in August?
With Web Cuidada at €25/month + VAT, you write to us and we change it: opening hours, holidays, prices and photos, up to one hour a month. Without a plan, each change is quoted separately.
I already have a website, but I cannot edit it or it looks dated.
Send us your website and you receive a free written review: what it needs for your patients to request appointments, and whether it is better to update it or rebuild it. If today it is a directory listing, Novantrek proposes how to have your own, with the domain in your name.
Is the website mine?
Yes, from day one. The domain is in your name and the website is a single file, documented and with no dependencies: any developer can open it and carry on.

Contact

Request a quote for your clinic's website

Tell us what you do, how many of you there are and which software you use: Novantrek tells you what you need and what it costs, in writing and with no obligation.

info@novantrek.comThe Novantrek team replies.

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